This must be done to request the payment to cancel the 2025 ax party

The second day The AX 2025 festival ceremony was canceledbecause of The death of photographers They were working there, on Saturday, April 5.

This Sunday, April 6, The second day of the ax partyHowever, the mayor’s office authorities, Miguel Heidalgo, in Mexico City, Close the entrance to the second centenary parkFor capital, to conduct the corresponding investigations, to demarcate responsibilities.

A metal structure was a decoration in AxHe fell to photographers who worked to cover the festival, and Tofio as a result of the accident.

Photo: Cuartoscuro

How do you ask for payment after canceling the 2025 ax party?

People who bought a ticket for the second day of Ax 2025 ax ceremonyThey can Request payment, to cancel the festival.

according to TicketmasterPeople who got their electronic platform tickets, The recovery is performed automatically to the card in which the purchase was performedAnd it will be implemented according to the times each bank has created.

“With regard to the information festival, we inform you that we have paid the amount opposite to the subscription you gained for this event, including the service fees that were created,” says Ticketmaster in an email sent to those present at the festival.

For the people who bought Ticket tickets or Ticketmaster centershe Recovery can be requested from Wednesday, April 9, 2025In the same place where the purchased.

Photo: Cuartoscuro

In this regard, Public Prosecutor of the Federal Consumer (PROFECO)I also issued a statement in which I reported this Consumers have the right to request a partial recovery for the service that the ax.

“The agency indicates that, according to Article 7 of the FBC (LFPC) law, every provider of price media, respect, prices, quantities, attributes, measures, interests, conditions, conditions or appointments is required appointments, dates, methods, reservations and other provisions that have been submitted, or commitment to commodities or represented in their dates or judgment.”

the Profeco It indicates that consumers can request Partial regression of the service other than providedWhich means what it is The ticket will return today, Sunday, April 6 at the ax party.

In addition, the supplier must inform their attention channels, and the dates in which the return will be.

the Profeco It also explains that if the authorities determine that the accident is due to the promoter, they will continue so that Consumers receive a reward of at least 20 %.

JBF