In an interview with CNN 360 °The former state deputy and the Minister of Social Development and Housing in Valentine (SP), Celia Liao, said that the episode in which it was transferred from the GOL flight due to the bone calendar pillow was “a lack of respect for the issue of rights.”
The case took place on Thursday (1), when the former deputy took a company in Buenos Aires to Brazil, when he was prevented from using the orthopedic pillow and after that, It was removed from the plane.
According to Celia,, Which was a 50 -year wheelchair, the flight attendant informed that because of her condition, it is necessary to use the pillow in order not to feel pain due to muscle lack of the buttocks.
“I still tell her, that the pillow is not a pillow, it is a piece of my body … I need a different treatment to be able to sit on a plane, a comfortable travel, and travel without problems, safely.”
Celia Layo, the former state deputy, the Minister of Social Development and the Housing of Valenciaus (SP)
The minister also said that she had asked for four times to contact the Commissioner’s Commander to explain the situation, but he did not present himself. According to her, the discussion lasted for about 40 minutes.
“Well, an unnecessary debate began, it was not sensitive as I imagined that one of the users was.
According to the former deputy, I traveled to the city four days ago, on Sunday (27), and also with GOL, and carried the pillow.
“I started a baseless discussion, a ridiculous discussion. The goal did not need it. I came four days for Bings Aires, I was going back and putting my pillow to drop after three hours. I started very complicated, very sensitive, and a very slope discussion, because I was already sitting, with a seat belt, my husband beside my husband.”
For her, the team’s position was a lack of respect for the rights occupied by persons with disabilities.
“The lack of knowledge that I do not recognize, it is unacceptable what happened in this plane … It was the lack of respect for me, and the lack of respect for all passengers inside the plane, but the lack of respect for the issue of the rights that was invaded.”
After the accident, Célia Leão submitted an urgent request to the TJSP Justice on Saturday (3). They asked the goal to be transferred without any cost on the next trip to Sao Paulo, which ensures access, comfort and safety, as well as the cost and food cost.
However, the court rejected the request, as the judge indicated that the request is not commensurate with the hypotheses stipulated in the judicial duty and that the previous decision should be appealed, not the review in the duty.
Gol location location
In a statement, GOL stated that the former deputy could not ascend as a pillow used for her health “It was not authorized to use it on the plane, and it may pose a threat to the safety of the passengerRead the full note below:
GOL reported that on the G3 7665 trip on Thursday, 01/05, between Buenos Aires/Aeroparque (AEP) and Sao Paulo/GRU (GRU), a customer with special service needs cannot start in the field of pre -absence of ignition on the board board, and according to his use on his painting on his board, and according to his use on the Board Board, According to his use on the plate.
After a new evaluation of the case, with Medif and the medical version, the climb was declared to this Friday, (02/05), with all safe and appropriate conditions.
GOL reaffirms its commitment to safety – value 1 of the company – and respect the individual needs of its customers, and work continuously to improve their service operations. ”
(With information from Beto Souza and Rafael Saldanha, from CNN)
