Light service failures Sometimes they can generate Great damage in Devices Users. Fortunately, and Federal Electricity Committee (CFE)) It provides an official process so that the affected users can present a claim And when necessary, get compensation for Damage.
It is important to note that this process Requesting the damage to the devices It is subject to some requirements And the final dates I created CFE. After that, the necessary steps and documents are detailed to submit a claim.
requirements To do claim by The damage to the devices due to the failure of the CFE service
To start a claim by Damage One Valla In that Light service Introduction from CFEIt is necessary to meet the following requirements:
- The current contract: The user must have an active contract to supply electricity with CFE.
- Be up to the payments: It is necessary not to have debts hanging in service From electricity.
- Determination of the current official identity: An official identification of the owner serviceSuch as voting or relying on the passport.
- Proof of the property feature: The user must prove that he owns the property where Valla. In the event that you are not the owner, documents that prove the use of the property, such as the lease or sale contract, must be submitted.
- Written for free to damage to the devices: The user must write a letter showing damage Suffer DevicesDetermine the date and the approximate time for Valla In electricity supplies.
- Fill in the demand format: It is necessary to complete the application format for Complain by damage In electrical appliances or other commodities, available in customer service centers CFE.
It is necessary to provide claim Within 30 days, the evaluation after the date Valla In that Light service. The procedure is free and it should not mean any additional cost for the user.
Where is the process Request for damage to CFE service failures?
The process of providing a claim by Damage One Valla In that Light service Subordinate CFE It must be implemented personally at the customer service center window in CFE.
It is important to go to the nearest center and check your attention schedule. To locate the nearest center, you can consult the official website of CFE Or communicate to the phone number 071.
Species Failure It can cause problems in Devices
diverse Failure In that Light service It can cause damage in Devices. It includes some of the most common:
- Sudden power outage: Unexpected interruptions in electricity supplies that can affect the operation of connected devices.
- UPS voltage or decreases: The differences in the severity of the electrical current that can harm the internal components of Devices.
- Long discounts: The interruptions in the large period of electricity supply, which affect the performance of the devices.
- Failure in transformers or distribution lines: Electrical infrastructure problems that can generate fluctuations in service Y Damage.
CFE’s light service failure It can cause damage in Devices Users. However, the CFE It provides an official and free process for those affected to present a claim And when necessary, get compensation for Damage.
