It is true that we all have fear ATMS I have one with our card or one of our tickets. However, when this happens, it usually contains an explanation. As for him Bank of SpainOvarian Financial institutions, exchanging homes And other professionals who participate in the cash transfers are obliged to withdraw all Tickets and coins in suspicious euros.
It is worth noting that there is the possibility of an ATM error when retaining any of your tickets, so before getting panic, check that this movement is recorded with us Bank account. Generally, when suspicion comes, The issue of ATMs or banks should provide a support Indicates that money will be sent to Spain Bank Review your correctly.
What if an ATM retains your money
If the ticket is not released after a while and the possibility of the wrong ticket is not contacted, Contact your bank. You can call Customer Service Tax Or, if you have Access to online banking or banking useReport it from there. From there, you need to provide details such as location, time, number of machine, amount you tried to withdraw or sign.
It is important that you haveReceipt or confirmation of the transaction (If you get it). It will be operating The bank can verify the evidence of the bank inquiry and what happened. If the bank does not immediately solve the problem, don’t forget to ask Reference Number for Tracking And make a formal claim. In addition, if it is not resolved after a reasonable time, you can consider a complaint in front of the relevant Consumer Protection Authority.
Now. These are you going The size of the ticket will be replaced and if it becomes proper. This is important To claim the journey of justification, Well, there is the required registration number to monitor the file.
The bank has the company 15 Business Days To communicate the situation with the Spanish bank so that you give you an answer soon. You can also know the status of your suspicious ticket file, asking the retained company or informing you through the application “File Advice”
If the card is not issued or the cashier is of course, Contact with the bank that runs the cashier. Most ATMs have many Visible contact phone Near the screen or near the machine. If you can’t find it, call your bank customer service.
The usual thing is to provide space, table and information TNI, The company offers the card. This is until a reason to be swallowed for a reason. However, if you cannot restore the card or if it is damaged, you can always Request a new card from your bank. Most banks are demanding a new card by their use or by phone.
