Announces total game bandwidth limits, which triggers progo alert

On Thursday, after a warning of users on the new utility regulations of the Federal Consumer Protection Agency (Profeco), the entire game of the Internet provider retreated from the program to create bandwidth limits.

The upcoming April 15 Amendment Policy provided the symmetric web to all total users, allowing the content to be uploaded and downloaded at maximum speed. Although this feature was previously available in the company’s business plan, when providing up to 1,000 megabytes, residential packages obtained temporary and limited access to these conditions.

Shortly after the announcement of the policy, the contract includes the “Fair Use Policy” package, which will impose bandwidth limits according to the contract set, and additional charges are used if those limitations are violated.

Following users’ complaints about new activities on social media, Propgo released a newsletter It reminds the consumer that the contracts cannot be changed after signing.

“(…) In any case, the providers may change the conditions that the providers first agreed to their membership contracts,” said Propeco, “While these changes are considered a benefit to consumers, the consumer must respect the rules that the consumer initially agreed.”

After the report of PROFECO, Total Play released a clarification Account for its official XThe new use terms say that “a lot of confusion on social media” and customers can withdraw from the new scheme.

“The rest is sure, if you are not interested in this advantage, we will return your Internet to the same characteristics today,” the statement said.

In the meantime, Business Chancellor Ricardo Salinas PleigoThe owner of Total Play – as well as TV Azteka, Pango Azteka and Electrra – and often finds himself in the midst of controversies, Responded to complaints in his official X account.

“Did I ever bring you down?” He wrote. “Give me a chance.”

He advised users to try to find its benefits a month or choose one of two options: go to their original package or cancel their contract. He added that the “reasonable use policy” only affects those who resale the service of the total game.

Have I ever been bad? Total sports are the country’s best internet service, I am the guardian of the free market.

Give me the chance, I am going to solve, don’t worry, yes, first to explain in a video, what do I want to do, why, if you don’t like … https://t.co/mhfxau9lrw

– Don Ricardo Salinas Pleigo (@ricardobsalinas) April 3, 2025

Competitors of the total game, including Megagble, Telmex, Telner and Izi, offer symmetrical connections through the Fiber Optical Intenet, each with different speed and price options.

After the report of Propeco, Telmex gained offer X is advertising its product.

“Browsing, uploading and downloading, and always at the same price,” the company does not change its packages and keeps its original rates.

With reports from Universal And Sataka